Privacy Policy

Introduction

Dugan Food Brands LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share business and personal information in connection with our website, wholesale platform, vendor applications, and related services.

By using our website or wholesale services, you acknowledge the practices described in this Privacy Policy.

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Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

Dugan Food Brands LLC
Website: DuganFoodBrands.com
Phone: 316.844.7292
Email: adugan@86coldpress.com

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1. Information We Collect

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1.1 Business and Contact Information

We may collect information about you and your business, including your business name, contact name, email address, billing and delivery addresses, phone number, tax identification information, resale information, and other information submitted through a vendor or wholesale application.

This information may be used to review vendor applications, establish wholesale accounts, process orders, manage accounts, provide customer service, and facilitate invoicing and delivery.

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1.2 Payment Information

Payment information is processed and securely managed by third-party payment processors. Dugan Food Brands LLC does not directly store complete payment card information.

We may retain billing, transaction, and payment-related records as necessary for invoicing, accounting, tax, and business recordkeeping purposes.

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1.3 Website and Usage Information

We may collect information relating to your use of our website, including IP address, browser type, device information, pages visited, referral information, and interactions with our website.

This information may be collected automatically through our website platform and related technologies and may be used to improve website functionality, security, and user experience.

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2. How We Use Your Information

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2.1 Vendor Applications and Account Management

We use submitted business and contact information to review vendor applications, verify account information, approve wholesale customers, establish accounts, and manage ongoing business relationships.

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2.2 Order Processing and Fulfillment

We use your information to process and fulfill wholesale orders, process payments, prepare invoices, coordinate delivery or pickup, communicate order information, and maintain transaction records.

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2.3 Marketing and Product Updates

With your consent where required, we may use your email address or other contact information to provide information about new products, wholesale offerings, company updates, promotions, or other information that may be relevant to your business.

You may opt out of promotional communications at any time.

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2.4 Customer Support and Business Communications

We use your contact information to respond to questions, provide customer support, communicate regarding vendor applications and wholesale accounts, and provide important information regarding orders or our services.

 

2.5 Website Improvement and Security

We may use website and usage information to understand how visitors interact with our website, improve our services, troubleshoot technical issues, and help protect our website and systems from misuse or unauthorized access.

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3. Legal Basis for Processing

Where applicable, we may process personal information based on:

Consent: When you voluntarily provide information or consent to certain communications.

Contractual Necessity: When processing is necessary to establish or fulfill a business or contractual relationship.

Legal Obligations: When information must be processed or retained to comply with applicable laws, tax requirements, or regulatory obligations.

Legitimate Interests: When processing is reasonably necessary to operate, improve, protect, and administer our business and services.

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4. Data Sharing

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4.1 Service Providers and Business Partners

We do not sell or rent your personal information.

We may share information with service providers and business partners that assist us with operating our business, including website hosting, payment processing, accounting, delivery, logistics, communications, order fulfillment, and other operational services.

These providers may only access information as necessary to perform services on our behalf.

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4.2 Legal Compliance

We may disclose information when required by applicable law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or legal interests of Dugan Food Brands LLC or others.

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4.3 Business Transfers

If Dugan Food Brands LLC undergoes a merger, acquisition, restructuring, financing, sale of assets, or other business transaction, information may be transferred as part of that transaction, subject to applicable law.

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5. Data Storage and Security

Our website and certain business data may be hosted or processed through third-party service providers, including Wix.

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no method of electronic transmission or data storage can be guaranteed to be completely secure.

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6. Data Retention and Deletion

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, fulfill legal and accounting requirements, resolve disputes, and enforce agreements.

You may request deletion of eligible personal information by contacting us using the information provided above. Certain information may need to be retained when required by law or for legitimate business purposes.

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7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate or incomplete information

• Request deletion of certain personal information

• Object to or request restriction of certain processing

• Withdraw previously provided consent

• Opt out of certain marketing communications

To submit a privacy request, please contact us using the information listed in this Privacy Policy.

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8. Cookies and Tracking Technologies

Our website platform and third-party service providers, including Wix, may use cookies and similar technologies to operate the website, maintain security, remember preferences, understand website usage, and provide website functionality.

The availability and use of cookies may vary depending on the services and features enabled on our website.

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9. Children's Privacy

Our website and wholesale services are intended for businesses and adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under the age of 13.

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10. International Data Transfers

Some of our technology and service providers may process or store information in locations outside your state or country.

Where required, we take reasonable steps to ensure that information receives appropriate protection in accordance with applicable law.

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11. Policy Updates

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or legal requirements.

The current version of this Privacy Policy will be posted on our website. Material changes may also be communicated through additional means when appropriate.

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12. Complaints and Privacy Concerns

If you believe your information has been handled improperly or have concerns regarding our privacy practices, please contact Dugan Food Brands LLC using the contact information above.

You may also have the right to contact an applicable regulatory or supervisory authority depending on your location.

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13. Compliance With Applicable Laws

Dugan Food Brands LLC intends to comply with applicable privacy and data protection laws governing the information we collect and process.

Privacy rights and obligations may vary depending on the jurisdiction and nature of the information involved.

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14. Governing Law and Jurisdiction

This Privacy Policy and any disputes relating to it shall be governed by the laws applicable to Dugan Food Brands LLC and its operations, except where otherwise required by applicable law.